What Our Legal Terms Actually Cover
When you open an account, you confirm that you are accessing the platform in a region where doing so is lawful and that the account belongs to you personally. We do not permit shared accounts or accounts opened on behalf of another person. All account balances
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are held in Malaysian Ringgit (RM). Deposits made through Touch 'n Go eWallet, Boost, or GrabPay are credited to your account once the payment provider confirms the transaction — we do not hold funds in transit longer than necessary. Withdrawals are processed back to the wallet
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or bank you used to deposit; we carry out identity checks before releasing funds to confirm the account holder matches the registered name. If you believe a transaction has been processed in error, contact us within seven days of the transaction date. We reserve the right
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to suspend or close accounts where we detect activity that violates these terms, including attempts to exploit payment flows or use accounts not registered in your own name. Our terms may be updated at any time; continued use of the account after an update constitutes acceptance
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of the revised terms. For questions specific to your account, reach our support team through live chat or email.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.