Reference

What You Agree To When You Use alexabet88

These Terms & Conditions govern your account, your deposits, and every transaction you make through alexabet88 — including payments via Touch 'n Go eWallet, Boost, and GrabPay.

Account eligibility rulesDeposit & withdrawal termsTouch 'n Go eWallet, Boost, GrabPay usageAccount suspension conditionsGoverning law & jurisdiction
alexabet88 What You Agree To When You Use alexabet88
HOW WE HANDLE IT

Account Security and Your Rights Under These Terms

We hold your account data and transaction records in line with the commitments described in this section. If you have questions about what we retain or how to request a change, our support team is the right first contact.

Data Retention

We retain account and transaction records for the period required to resolve disputes and meet our operational obligations. You may request a summary of your own records via live chat or email.

Account Security

Your account is protected by password authentication and OTP verification at login. Never share your credentials; if you suspect unauthorised access, contact support immediately to freeze the account.

Cookie Policy

We use session and preference cookies to keep your account state across pages. No marketing cookies are placed without your consent; you can adjust cookie preferences in your browser settings at any time.

Requesting Changes

To update registered details — email address, linked wallet, or personal information — submit a verified request through the Help section in your account dashboard or contact support directly.

REACH OUR TEAM

Get Help With Any Terms Question

Live Chat Open the chat widget on any page of alexabet88 to speak with our support team about account terms, wallet eligibility, or transaction disputes in real time.
Email Support Send a written query to our support address if your question requires documentation — account verification requests and formal terms disputes are handled this way.
Account Help Centre Log in and navigate to the Help section in your account dashboard to raise a ticket, track an open case, or review your transaction history against these Terms.

Common Questions About These Terms

If something in the Terms is unclear, check below first. These answers cover the points we hear most often from accounts across Malaysia.

These Terms apply to any person who creates or uses an alexabet88 account. Access is only valid where local law in Malaysia permits online wagering — eligibility is your responsibility to confirm.

We may update these Terms at any time. The version published on this page at the time of your transaction applies to that transaction. Continued use of your account after an update means you accept the revised Terms.

Deposits must come from a wallet registered in your own name. Using a third-party Touch 'n Go eWallet, Boost, or GrabPay account violates these Terms and may result in the deposit being held pending verification.

Raise a dispute via live chat or the Help section in your account dashboard. Include the transaction reference and the wallet or payment method involved; our team will respond and investigate accordingly.

No. Each person may hold one account only. Duplicate accounts are a breach of these Terms and will be suspended. If you have accidentally created a second account, contact support to resolve it before any transactions are made.

We retain account and transaction data for the period needed to meet our operational and dispute-resolution obligations. You can request a record of your own data through the account Help section or by emailing support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.